Frequently asked
- Does PawPass issue government documents?
- No. PawPass organizes and explains what you need. Health certificates, endorsements, and import permits are issued by licensed veterinarians and government agencies.
- How current is the guidance?
- Every route guide shows a 'last reviewed' date and links to the official source so you can verify the requirement yourself before you travel.
- What if rules change after I buy?
- Traveler, Concierge, and Lifetime Pro plans re-check your checklist against source updates and email you when something material changes before your travel date.
- Can PawPass help with emotional support or service animals?
- We cover documentation logistics only. Accessibility accommodations are determined by the airline and applicable law.
- Do you support routes outside North America?
- The free preview handles other destinations at a general level. Detailed corridor guides currently cover US, Mexico, and Canada, with more in progress.
Guidance only. PawPass helps you organize requirements and deadlines. We do not issue health certificates, endorse documents, diagnose animals, or provide travel insurance. Always verify with the official sources linked here.